• Payments FAQ

  Effortless Transfers with Okoora Making a transfer with Okoora is quick and simple. Just follow these steps: Go to Payments – Click on the "Payments" tab, In the navigation bar on the left. Select Your Transfer Type – Choose between a single or mass transfer. Enter Transfer Details – Fill in all the required fields to complete your transaction. ⚠️ Please Note: The recipient must be set up as a beneficiary in the system before making a transfer.Popular

• Login FAQ

  My User Is Locked – What Should I Do? Reset Your Password – Click "Forgot Password" on the login page and follow the steps to reset your password. Still Locked? – If resetting your password doesn’t work, contact support via the chat below. Check Your Password Requirements: Ensure your new password includes: At least 8 characters At least 1 number 1 uppercase English letter 1 lowercase English letterPopular

• Adding Foreign Currency to Your Okoora Account

  Easily Add Money to Your Okoora Account (All Currencies Except ILS) Before transferring funds to your Okoora wallet, ensure you have an account in the desired currency. Once set up, adding money is quick and simple. Here's How: "Add Money" – Navigate to the "Add Money" section (In the upper right corner). Select "Other Currencies" – Choose this option to proceed. Pick Your Currency – Select the currency you want to fund. That's it, your account is ready, youSome readers

• Contacts

  Setting Up Contacts Before you can send or receive payments, you need to create a contact in the system: Beneficiary – A contact you send payments to. Payer – A contact who sends payments to you. How to Create a Contact: Go to Contacts – Click on "Contacts" in the left navigation bar. Add a New Contact – Click on "ADD". Select Contact Type – Choose Beneficiary or Payer. Fill in the Details – Enter all required information and sSome readers

• Convert Money

  Seamlessly Convert Currencies Anytime with Okoora! With Okoora, you can convert currencies at any time, ensuring flexibility and control over your transactions. Keep in mind that conversion rates are determined by your selected package and current market conditions. Here's How you do it: Go to Payments – Click on the "Payments" tab in the left navigation bar. Select Exchange – Choose the "Exchange" option. Enter Your Details – Fill in the required fieldsSome readers

• The Dashboard

  General Explanation: This main control area will help you manage your currency risks and opportunities and take smart actions according to the market rates. Open a new wallet: To create a wallet you need to choose a pair of currencies: Main currency: As a first step, you need to choose your main currency (the one you report to the financial statements). More currencies: Choose the currencies you are interested in, such as currencies used for payments to suppliers, rSome readers

• Account Restrictions

  Non-supported countries Okoora is a technology platform. Due to regulatory restrictions, we are unable to operate in certain countries. Below is a list of the restricted countries where our services are not available. Ukraine - Please be aware that all payments to Ukraine remain subject to delays due to the ongoing conflict and the increased sanctions risk. Currencycloud continues to monitoSome readers

• Invite Users

  User Roles & Permissions in Okoora Okoora offers different user roles to manage platform access efficiently: Admin – Full access. Can view all data and perform all operations, including financial transactions. Manager – Expanded access beyond Operational. can view data and perform all operations, except for financial transactions (e.g., sending payments). Operational – Limited access. can view and add their own contacts or purchase ordersFew readers

• Create a New Wallet

  Easily Create Multi-Currency Wallets on Okoora! With Okoora, you can create wallets in almost any currency, giving you the flexibility to manage your funds seamlessly. Setting up a new wallet is quick and straightforward—just follow these steps. Here's How: Access Your Wallets – Navigate to the "Wallets" section in your account. Add a New Wallet – Click the “+” button in the wallets row. Choose Your Currency – Select the currency you need from the list. That’Few readers

• Alerts

  Create Alerts for Exchange Rate or Wallet Balance Updates With Okoora, you can easily set up alerts to notify you about important updates regarding Exchange rates or Wallet balances. Exchange Rate Alert: Stay informed when the exchange rate reaches your desired target: Go to Add Alert → Exchange Rate. Choose the currency you want to Buy and Sell, set your Desired Target Rate, and specify the Due Date. Once the rate hits your target before theFew readers

• Reports

  Easily Generate Reports with Okoora Okoora allows you to issue reports quickly and efficiently. You can choose from two types of reports: Transaction Report – View all transactions within a specified date range using the filter. Balance Report – Displays account balances based on a selected date. How to Download a Report: Select the report type. Set the desired date range or specific date. Click the "XLSX" button. Your report will be available in your dFew readers

• Adding ILS to Your Okoora Account

  Add Money to Your Okoora Account – ILS To transfer ILS, you need to send the funds to Okoora's bank account and report the transaction in the system. Here's How: Make a Bank Transfer – Send the ILS funds to Okoora’s designated bank details. Report the Transfer – Go to "Add Money" → "Local Currency" and enter the transaction details. Provide Accurate Information – Report the exact date and amount of the transfer. Select or Add a Bank AccouFew readers

• How to use - Risk manager (hedging dashboard)

  Maximize Your Risk Management with Our Hedging Feature! At any point, you can take full control over your trades and enhance your strategy with our powerful hedging feature. Whether you're looking to minimize risk or protect your investments, hedging offers a flexible and effective solution. With Okoora, you have the flexibility to hedge your positions in real time. Adjusting or setting up hedges is simple, giving you greater peace of mind as you navigate the market. Follow the steps belowFew readers