• Send Money

  Sending money allows you to send money to yourself or someone else. You can choose between 2 sending options: Single payment or Mass payment . Single payment: The money will debited immediately from your current balance up to the current rate. If you've sent to this account before, you can find it inPopular

• Login FAQ

  My User is locked what should I do? First, try to reset your password using the "Forgot password" button below the login, if after resetting your password you are still locked, please contact the support in the chat below. Don't forget! your password must contain all the following characteristics: at least 8 characters with at least 1 number 1 cap English latter 1 regular English latter and 1 special sign second, we advise you to clean the cache in your browser, it can help you sign intoPopular

• Payments FAQ

  I don't see a payment sent to me from myself or from a third party: First, make sure you've reported the payment using the "Add" flow, here's an explanation for thatr business account or private account. The wallet will be updated aPopular

• Convert Money

  Here you can convert your money from one Okoora wallet to another.  You can convert based on our FX rate or plan it by setting your rate: Exchange Now: Enter the amount and currency, and we will calculate the cost for you. The conversion will be made immediately. You muPopular

• Contacts

  In the CONTACTS screen, you can see all your Beneficiaries/Payers and their status. There are 2 statuses: Pending - Wait for our team's approval to ensure all the details are correct. Approved - The contact has been approved and you can send/receive money from him. Add new contact: In order to add a new Beneficiary/Payers all you need to do is click on "Add new contact" and follow all the steps. (https://storage.crisp.chat/users/helpdesk/website/2bbf2422751ae000/imaSome readers

• Add Money

  Add money to your Okoora account (all currencies except ILS) To transfer money to your Okoora wallet, you must first create an account with the desired currency. Go to "Add Money" --"Other currencies" --select the desired currency: That's it, your account is ready, you can transfer money directly to this account or give it to your customers to receive payments easily. (https://storage.crisp.chat/Some readers

• Account Restrictions

  Non-supported countries: Ukraine - Please be aware that all payments to Ukraine remain subject to delays due to the ongoing conflict and the increased sanctions risk. Currencycloud continues to monitor the situation regularly and will update this page with any changes.  Myanmar-Due to the current military coup in Myanmar, all banks onshore have been instructed by the Myanmar Banks AssociatioSome readers

• Invite Users

  The number of users and permission types are determined based on the license you purchased (Number of users is assigned with each package). You can always edit the permissions according to your needs. At any given moment you can: Add/remove users. Change permissions. Update personal information. You can always upgrade the package based on your activity and increase the number of users. Each permission refers to the type of actions the user is allowed to make. Here are the 3 types oFew readers

• New Okoora Dashboard

  General Explanation: Welcome to the new Okoora dashboard! This main control area will help you manage your currency risks and opportunities and take smart actions according to the market rates. Open a new wallet: To create a wallet you need to choose a pair of currencies: Main currency: As a first step, you need to choose your main currency (the one you report to the financial statements). More currencies: Choose the currencies you are interested in, such as currencFew readers

• Wallets

  Your Wallets will be shown on the top of the platform and will help you to navigate between the different currencies.  Your default currency as you selected in your registration process will be shown first and all the other currencies will added up after that.  Your dashboard is affected by the choice of your currency, after clicking on the selected currency which will be marked with a blue lineFew readers

• Create a New Wallet

  Creating a new wallet in the Okoora platform is very easy all you need to do is:  Login to the platform  In the top bar select the + button Select the currency you would like to add.  That's it, your new wallet is open.  What should you do if the currency I want is not shown in the list?Few readers

• Alerts

  You can easily create alerts that will notify you about Exchange rate or Wallet balance update Exchange Rate: If you want to be notified of the exchange rate that reaches your desired destination, go to Add alert >Exchange Rate You will be required to choose the currency you want to Buy and Sell, the Desired Target rate, and the Due Date (https://storage.crisp.chat/users/helpdFew readers

• Travel Cash

  Travel Cash allows you to order cash that will be waiting for you at the BG airport. Just click "Travel Cash" on the left sidebar, select the date and amount you'd like to book and enter the details of who's collecting the money (it could be you or someone else) Collection location: Your money will be waiting for you in Terminal 3, duty-free, at the Bank Hapoalim branch (open 24/7). color ff0000 (PlFew readers

• Reports

  Accounting reports can be easily exported from the system. Just look for the "Reports" section on the left sidebar and choose between "Hedging" or "Account reports" or "Smart Convert" Hedging: Will present all the hedging information such as Execution Date, Name of action, Amount, Currency, Fee/Collateral, Currency, Expiry date, and Status. Account reports: Here you can find full information abouFew readers

• How to change my subscription plan

  Enjoy ultimate flexibility with your subscription! At any stage, you can easily change your package to better suit your needs. With Okoora you have the freedom to change your package at any stage. Upgrading or downgrading your subscription is as easy as 1-2-3. Simply log in to your account and click on the "Change Package" button. It's that easy to enhance your experience and get exactly what you want! Here’s How: Log In - Access your account quickly and securely. Clicking on tFew readers

• Terms and fees

  Get complete clarity on commission payments for all account operations on our website, easily find detailed information in our Terms and Services section, where we provide a clear breakdown of fees for each package. Click the link to see exactly what’s included and choose the package that suits you best! Quickly see the fees associated with every action for the bins in your package. (https://storage.crisp.chat/users/helpdeFew readers

• Getting Started With API

  This page will help you get started with Web API. In order to connect with our APIs, first, you will need to have a valid account in our systems. A valid account is a registered account that has been approved by our relevant stakeholders in the company. Don't you have an account yet? Sign Up Here! After your account is verified and approved, you can loginFew readers