How to send Payments FAQ
💸 Effortless Transfers with Okoora Initiate secure cross-border payments in just a few clicks — all within Okoora’s FX-protected infrastructure. 🚀 How to Make a Transfer Navigate to Payments 📍 Left-hand menu → Payments Choose Transfer Type Single Transfer – One recipient, one transaction Mass Transfer – Multiple payments in one file (ideal for payroll or vendors) Enter Transfer Details Fill in: Beneficiary Amount & currency PaPopularHow to recover a password FAQ
🔒 Locked Out of Your Okoora Account? No worries — here’s how to regain access quickly and securely. 1️⃣ Reset Your Password On the login screen, click “Forgot Password” Follow the prompts to set a new password Password Requirements: Minimum 8 characters At least 1 number At least 1 uppercase and 1 lowercase English letter At least 1 special character (e.g., !, @, ) 2️⃣ Still Locked? If the reset didn’t resolve the issue: Clear yPopularAdd Funds to Your Okoora Wallet (Non-ILS Currencies)
🌍 Add Funds to Your Okoora Wallet (Non-ILS Currencies) Okoora makes it easy to fund your wallet in over 100 currencies — securely and efficiently. 🛠️ Step-by-Step: Adding Money (All Currencies Except ILS) Go to "Add Money" 📍 Upper-right menu → Click Add Money Select “Other Currencies” Choose this to fund any non-ILS currency wallet. Choose Your Currency Select the currency you'd like to receive (e.g., USD, EUR, GBP). ✅ Your wallet account details will be displSome readersHow to add beneficiary or payer
📇 Setting Up Contacts in Okoora To send or receive funds through Okoora’s infrastructure, every counterparty must first be registered as a contact. 🔁 Contact Types Beneficiary – A recipient of outgoing payments. Payer – A sender of incoming payments to your account. 🛠️ How to Add a New Contact Navigate to Contacts via the left-hand menu. Click ADD to create a new contact. Select the Contact Type: Beneficiary or Payer. Complete the form with alSome readersHow to convert currencies
🔁 Convert Currencies Seamlessly with Okoora With Okoora’s FX infrastructure, you can convert currencies in real time or plan ahead — all with institutional-grade control. 💱 Instant Conversion Convert funds between any of your wallets — anytime, at current market rates. How to Convert: Navigate to Payments 📍 Left-hand menu → Click Payments Select ‘Exchange’ Tap the Exchange tab to initiate a currency swap. Enter Conversion Details Choose: Source cuSome readersThe Dashboard
💼 Currency Wallet Control Panel Overview This is your central hub for managing currency exposure, making strategic decisions, and acting on real-time market signals — all embedded within Okoora’s FX infrastructure. 🏦 Opening a New Wallet To create a wallet, define a currency pair: Main Currency Select your primary financial reporting currency (e.g., ILS, USD, EUR). Additional Currencies Choose currencies used for: Supplier payments Customer receipts OperaSome readersAccount Restrictions
🌍 Non-Supported Countries and Industries Okoora operates as a regulated financial infrastructure provider. In alignment with global compliance requirements and risk protocols, our services are restricted in certain jurisdictions and prohibited for use in specific industries and business activities. ❌ Non-Supported Countries We do not onboard clients or process transactions involving the followingSome readersUser Roles & Permissions
🔐 User Roles & Permissions in Okoora Okoora’s role-based access control ensures secure delegation and operational clarity across your organization. 👤 Available User RolesFew readersHow to Create multi-Currency Wallets
🌐 Create Multi-Currency Wallets with Okoora Okoora lets you operate in nearly any currency — giving your business full flexibility across global payments, collections, and conversions. 🧭 How to Set Up a New Currency Wallet Navigate to Wallets 📍 Left-hand menu → Click Wallets Click the “+” Icon Located at the top-right of your wallet overview section. Select Your Desired Currency Choose from over 100 supported currencies. Each selection opens a dedicated, fullyFew readersHow to set Smart Alerts for FX Rates
📢 Set Smart Alerts for FX Rates & Wallet Activity Okoora's intelligent alert system lets you stay ahead of key movements — without needing to monitor rates or balances manually. 📈 Exchange Rate Alerts Receive an instant email when a currency pair hits your target rate. How to Set It: Navigate to Add Alert → Exchange Rate Select your Buy and Sell currencies Set your Target Rate and define a Due Date ✅ If the market reaches your target before the deadlinFew readersHow to generate reports
📊 Generate Financial Reports with Precision Okoora’s reporting engine gives you full visibility — fast. Whether you need a snapshot or a full transaction trail, reporting is built into your workflow. 🧾 Available Report Types Transaction Report View all executed transactions within a custom date range. Filter by type, currency, or account. Balance Report Get a point-in-time view of your account balances as of any selected date. 🔽 How to Generate & Export Go to theFew readersHow to Maximize Risk Management
🛡️ Maximize Risk Management with Okoora's Hedging Engine Okoora empowers you to neutralize currency risk in real time — directly within your operational flow. Whether you're securing margins, stabilizing cash flow, or protecting budget forecasts, FX360’s hedging feature gives you control without complexity. ⚙️ How to Execute a Hedge Log In Securely access your Okoora account. Open the Risk Management Dashboard 📍 Main menu → Click Risk Management Select a PositionFew readersHow to add ILS to my account
💰 Add ILS to Your Okoora Account To credit your wallet in ILS, follow the two-step process below. This ensures full compliance and proper allocation within Okoora’s infrastructure. Step 1: Transfer Funds Send the ILS amount from your account to Okoora’s designated bank account. (Full beneficiary details available under “Add Money” → “Local Currency” in your account.) Step 2: Report the Transfer Log into your Okoora workspace and navigate to: Add Money → Local Currency EnterFew readers