• Send Money (For private users)

  Sending money allows you to send money to yourself or someone else. You can choose between 2 sending options: Create payment manually or Upload invoice file Create payment manually Single payment by beneficiary, the money will debited immediately from your current balance up to the current rate. If you've sent to this account before, you can find it in the "Select Beneficiary" list or "Add NePopular

• Payments FAQ (For private users)

  I don't see a payment sent to me from myself or from a third party: First, make sure you've reported the payment using the "Add" flow, here's an explanation for that business account or private account. The wallet will be updated atPopular

• How To Create a New Wallet (For private users)

  Creating a new wallet in the Okoora platform is very easy all you need to do is:  Go to the "wallet" tab: Select "Add new wallet" at the bottom of the page: Select the currency you would like to add.  That's it, your new wallet is open.  What should you do ifFew readers

• Cash To Flight (For private users)

  Cash for flight allows you to order cash that will be waiting for you at the BG airport. Just click "Cash for Flight" on the left sidebar, select the date and amount you'd like to book and enter the details of who's collecting the money (it could be you or someone else) Collection location: Your money will be waiting for you in Terminal 3, duty-free, at the Bank Hapoalim branch (open 24/7). color ff0000Few readers

• Add Money (For private users)

  The "Add" button lets you report money sent to your Okoora wallet. Use this option to report money from yourself or someone else. This is just a report of incoming funds. You must make a bank transfer and report in the system for the funds to be credited to your account. Please report the exact date and amount following the transaction made. Just click on "Wallets" in the sidebar and select "Add": (https://storage.crisp.chat/users/helpdesk/website/Few readers

• Login FAQ (For private users)

  My User is locked what should I do? First, try to reset your password using the "Forgot password" button below the login, if after resetting your password you are still locked, please contact the support in the chat below. Don't forget! your password must contain all the following characteristics: at least 8 characters with at least 1 number 1 cap English latter 1 regular English latter and 1 special sign second, we advise you to clean the cache in your browser, it can help you sign intoFew readers

• Convert Money (For private users)

  Here you can convert your money from one Okoora wallet to another.  Just enter the amount and currency, and we will calculate the cost for you. The conversion will be made immediately. You must first make sure you have enough money for the operation.Few readers

• Contacts (For private users)

  In the CONTACTS screen, you can see all your Beneficiaries/Payers and their status. There are 2 statuses: Pending - Wait for our team's approval to ensure all the details are correct. Approved - The contact has been approved and you can send/receive money from him. Add new contact: In order to add a new Beneficiary/Payers all you need to do is click on "Add new contact" and follow all the steps. (https://storage.crisp.chat/users/helpdesk/website/2bbf2422751ae000/image1d0kkFew readers

• Withdrawal (For private users)

  Withdrawal of money from your Okoora's wallet to your private bank account. First, select the amount of withdrawal  Now, select the account you want to withdraw the money to. If you've ever created this account as a 'payer' before, it will appear in the 'related currency account' list. If this is the first time, you must create the account as a 'payer' first, don't worry the system will reFew readers

• Wallets (For private users)

  Your Wallets will be shown under "wallets" tab and will help you to navigate between the different currencies.  Your default currency as you selected in your registration process will be shown first and all the other currencies will added up after that.  Your dashboard is affected by the choice of your currency, after clicking on the selected currency which will be marked with a blue line under iFew readers

• Account restrictions (Private users)

  Non-supported countries: Ukraine - Please be aware that all payments to Ukraine remain subject to delays due to the ongoing conflict and the increased sanctions risk. Currencycloud continues to monitor the situation regularly and will update this page with any changes.  Myanmar-Due to the current military coup in Myanmar, all banks onshore have been instructed by the Myanmar Banks AssoFew readers