How to send Payments FAQ

💸 Effortless Transfers with Okoora

Initiate secure cross-border payments in just a few clicks — all within Okoora’s FX-protected infrastructure.

🚀 How to Make a Transfer

1. Navigate to Payments - Left-hand menu → Payments
2. Choose Transfer Type

• Single Transfer – One recipient, one transaction
• Mass Transfer – Multiple payments in one file (ideal for payroll or vendors)

3. Enter Transfer Details Fill in:

• Beneficiary
• Amount & currency
• Payment method

⚠️ Important Notes

• Beneficiary must be pre-approved in your contact list before initiating the payment.
• Processing time: Transfers typically settle within three business days (subject to destination and currency).

💬 Need help setting up a beneficiary or uploading a bulk file? Our support team is standing by via the platform chat.

Okoora support team is available for any question through the chat system on the platform😎

Updated on: 07/17/2025